MON-FRI 8AM-5PM PACIFIC
Email is the best way to contact us; we respond regularly throughout the day:
Are you looking for information on an order you placed, including shipment tracking numbers? You can see all of your previous orders on the My Account page.
Do you need to return an order, or did you have problem with delivery? If so, please choose the My Account link at the top of the page, and you will see a list of all of your orders. Please click on the order in question, and you will see a link for making a return or for reporting a problem with an order. Our system will guide you through reporting the issue, and our customer service staff will work to quickly resolve it for you.
See our About page for the answers to many questions about shopping at Hardware World.
You can also use the form below to send us a note or ask a question.
Our corporate office's address is:
Please do not send returns to this address; we are not able to accept returns at this office. Instead, if you need to make a return, please send your return to the address shown in the order status page (accessible from the My Account link at the top of the page), or send us an email. We'll be happy to help!
Thank you for shopping at www.hardwareworld.com